Gerie Leibelt

Gerie Leibelt is a seasoned executive with extensive experience in operations and process improvement within the telecommunications industry. Currently serving as Senior Vice President of Operations at Frontier Communications since April 2016, Gerie leads a team of 30 managers and 110 associates, overseeing a $60M budget and enhancing customer service strategies. During tenure at Verizon from February 2003 to November 2014, Gerie held various managerial roles, including Senior Consultant for Lean Six Sigma projects and Area Manager for Customer Operations, contributing to significant improvements in technical support and operational efficiency. Educational qualifications include a Lean Six Sigma Black Belt and a Bachelor of Arts in Communication Theory and Process from California State University, Fullerton.