Melissa Lemercier

Team Lead Product Customer Support at Frontify

Melissa Lemercier's work experience includes positions at Frontify and Medtronic. At Frontify, they started in January 2021 as a Customer Support Manager and later transitioned to the role of Customer Support Enablement Manager in April 2023. Currently, they hold the position of Team Lead Product Customer Support. Prior to their time at Frontify, Melissa worked at Medtronic from January 2016 to January 2021. During their tenure there, they served as an Ecommerce Specialist and a Customer Service Representative.

Melissa Lemercier attended the University of Technology Sydney from 2019 to 2023, where they earned a Bachelor of Engineering in Computer Software Engineering. Prior to that, they obtained a Diploma in Leadership and Management from the Australian Institute of Management in 2015-2016. In 2012-2015, Melissa received a Bachelor's Degree in Science from the University of Sydney, with a focus on Anatomy. Melissa also holds a Bachelor's degree in Biology/Biological Sciences from the University of Sydney.

Links

Previous companies

Medtronic logo

Timeline

  • Team Lead Product Customer Support

    October, 2023 - present

  • Customer Support Enablement Manager

    April, 2023

  • Customer Support Manager

    January, 2021