FSI Outsourcing Limited (FSIO), based in Lusaka, Zambia, is a wholly owned subsidiary of US based Financial Services International, LLC. FSIO  provides high-quality outsourcing services to the US Financial Services industry through our staff augmentation model. FSI is the first company to offer exceptional live calls, customer service, and back-office support from Lusaka, Zambia. 

Outsourcing

FSI Outsourcing

FSI Outsourcing's headquarters in Lusaka, Zambia

John Fay

Shadreck Banda

Masitano Munthali

Chilombo Mukanda

This department is responsible for analyzing financial data, preparing reports, and supporting financial decision-making within the organization.

Financial Analysis

This department handles customer inquiries, support, and service to ensure satisfaction and resolve issues.

Customer Service

This department focuses on analyzing data to derive insights and support decision-making processes.

Data Analysis

This department oversees the strategic direction and overall operations of the organization.

Executive Leadership

This department is responsible for managing client relationships and ensuring satisfaction through effective account oversight and analysis.

Account Management

This department focuses on strategies and processes to prevent financial losses and manage risk effectively.

FSI Outsourcing

Org chart

Teams

Financial Analysis

Customer Service

Data Analysis

Executive Leadership

Account Management

Loss Mitigation

Offices

FSI Outsourcing

Org chart

Teams

Financial Analysis

Customer Service

Data Analysis

Executive Leadership

Account Management

Loss Mitigation

Offices

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