Amanda Souza

Amanda Souza currently serves as the Manager of Customer Success and Experience at Faster since January 2023. Previously, Amanda held various managerial positions in customer success and experience roles at companies such as Revelo Brasil and Jump International, focusing on enterprise account management, performance metrics, and team training. Amanda's experience extends to international operations and social media management, having worked at Remessa Online and GIC International Hair, respectively. With a strong background in customer service and administrative functions, Amanda has been instrumental in the development of support processes, quality assurance, and client engagement strategies across diverse industries. Amanda holds a degree in Communication Social with a specialization in Advertising and Propaganda from Universidade Presbiteriana Mackenzie and has an earlier education from Uninove - Universidade Nove de Julho.