Adam Szakacs

Adam Szakacs has a diverse work experience spanning multiple industries. Adam is currently working at FullStory as the Director of Enterprise Customer Success. In this role, they lead the partnership with major clients like Gap and Chipotle, and supports the development of customer success programs and teams. Prior to FullStory, Adam worked on various projects, including co-developing a card game, working as a customer success consultant for B2B SaaS organizations, and managing enterprise customer success teams at Optimizely. Adam also has experience in account management, project management, and web development.

Adam Szakacs obtained a Bachelor of Business Administration (BBA) with a Marketing Concentration from Wilfrid Laurier University, where they studied from 2004 to 2008. Additionally, they have obtained several certifications, including FullStory Platform Certification from FullStory in 2022, Optimizely Strategy Expert from Optimizely in 2018, Advanced Business Strategy from the University of Virginia in 2015, and Gamification from the University of Pennsylvania in 2014.