Miriam Harris

Miriam Harris is currently working as an Enterprise Customer Success Director at FullStory since 2021. Prior to that, they gained extensive experience at Salesforce, where they held various roles. Miriam started at Salesforce in 2013 as an Implementation Coordinator and worked their way up to Senior Principal Customer Success Manager. During their time at Salesforce, Miriam also served as a Pardot Success Manager dedicated to Amazon, a Success Manager for Salesforce clients, a Senior High Touch Success Manager, a Senior Customer Success Manager, and a Senior Implementation Specialist. Before joining Salesforce, Miriam worked at ADInstruments as a Marketing Coordinator - North America, where they were responsible for digital and printed marketing campaigns. Miriam also served as a Business Development Representative and an Inside Sales Representative at ADInstruments. Miriam has a strong background in customer success, implementation, and sales, with a focus on marketing automation and CRM.

Miriam Harris has a background in Biological Sciences, with studies at Colorado State University. Miriam later pursued a Bachelor of Arts degree in Biology at the University of Colorado Colorado Springs. In addition to their academic education, Miriam has obtained various certifications, including Salesforce certifications such as Salesforce Certified Marketing Cloud Email Specialist, Salesforce Certified Sales Cloud Consultant, Salesforce Certified Administrator, Salesforce Certified Pardot Specialist, and Salesforce Certified Pardot Consultant. Miriam also holds a certification in Fundamentals Certification Exam from FullStory. Miriam has also completed a course in Reports & Dashboards through Salesforce Trailhead.