Stanley Jean is an experienced support and implementation professional with a strong background in customer service and technical support across multiple organizations. Currently serving as a Support Specialist at Funnel since April 2023, Stanley utilizes extensive knowledge of product features to assist clients in data analytics and marketing attribution. Prior experience includes roles as a Technical Implementation Manager II at ZoomInfo, where Stanley oversaw complex projects and team collaborations, and Customer Support Specialist positions at both Formlabs and HubSpot, providing assistance and technical guidance. Earlier experience as a Technical Specialist at Apple involved troubleshooting and customer training. Stanley holds a Bachelor of Science in Computer Engineering Technology from Wentworth Institute of Technology and has been involved in various roles at Wentworth, including office assistance and peer mentoring.