Fusion CX is one of the fastest-growing providers of Business Process Management & global customer experience management solutions. We offer omnichannel consumer engagements in 40+ global and regional languages to more than 250 clients worldwide. With a global workforce that includes 14,000+ professionals across 14 countries worldwide and from diversified educational & ethnic backgrounds, we have been augmenting, strengthening, and accelerating client success continually through customer service excellence.



Outsourcing

Call Center

Professional Services

Fusion CX

Pankaj Dhanuka

Raluca Popescu

Francis D'Souza

Chris Gugala

Kishore Saraogi

Jyotendra Thokchom

Brad Call

Manish Jain

Suresh Sampath.

Andrew Wilmott

Amitabh Vartak

Ritesh Chakraborty

The Client Relations & Support team at Fusion CX works to maintain and enhance client satisfaction through effective communication and resolution of service issues. Members ensure that customer inquiries and concerns are managed seamlessly across various channels, while continually striving to improve the overall consumer experience. This team collaborates closely with clients in Banking, Financial Services, and Insurance sectors to tailor solutions and drive customer success.

Client Relations & Support

Operations and Service Management

Leadership Team

Marketing

Client Relations & Support

About

Team members

Other teams at Fusion CX

Operations and Service Management

Leadership Team

Marketing