Timothy George

Voip Network Escalation Engineer - Tier 3 at Fuze: An 8x8 Company

Timothy George has a diverse work experience spanning over several years. Most recently, they worked at Fuze as a VoIP Network Escalation Engineer - Tier 3, where they were responsible for troubleshooting and resolving customer-facing VoIP related issues. Prior to that, they served as a Comcast Business TTU Engineer at Comcast Business.

Earlier in their career, Timothy worked at EarthLink Business as a Voice Level 2 Tech, where they provided support for technical voice trouble issues. Timothy also gained experience at Conversent Communications, where they held the positions of Chronic Circuit Team Lead and T1 Tech - Circuit Escalation Team. In these roles, they identified, tracked, and resolved chronically impaired customer access circuits, as well as resolved Out of Service and impaired access circuits.

Furthermore, Timothy worked at Vanguard Managed Solutions and Genuity as a NOC Analyst, handling various network operation tasks. Timothy also has experience in commercial implementation at RCN Corporation and as an Account Service Representative at First Call Corporation.

Timothy's early career started with a sales role at NECOM Solutions.

Overall, Timothy George has extensive experience in the telecommunications industry, with a focus on troubleshooting and resolving network and voice-related issues.

Timothy George attended Westfield State University from 1986 to 1990. However, the degree name and field of study they pursued during their time at the university are not specified. In August 2017, they obtained certifications as a Certified Support Professional CSP-1 and CSP-II from the Technology Services Industry Association (TSIA).

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Timeline

  • Voip Network Escalation Engineer - Tier 3

    May, 2021 - present

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