Carl Edwards

Carl Edwards is an experienced professional in customer service and team management within the travel industry. Currently serving as the Regional Manager for Customer Care at G2 Travel since November 2023, Carl previously held roles at Kuoni Tumlare as Customer Service Manager and at Kuoni Global Travel Services as both Customer Service Assistant Manager and Customer Service Supervisor. With a strong background in overseeing multinational teams and coordinating tour operations in Italy, Carl excels in ensuring client satisfaction through effective performance management and collaboration with suppliers. Earlier career experiences include roles at Gullivers Travel Associates focusing on English speaking and South American clients, as well as positions in account management and marketing with The Engine Group and OctopusTravel.com. Carl holds a BA (Hons) in Spanish and Linguistics from The University of Manchester.