Naresh Gondu

Naresh Gondu has a work experience spanning over a decade. Naresh started their career in 2007 at HSBC, where they held various roles in both Voice and Non-Voice processes. Naresh worked in the compliance department as an Anti Money Laundering Executive for a period of 2 years, ending in July 2013. Naresh then joined Synchrony Financial in 2014 as a Customer Service Representative, serving in that role for a year. In 2016, they joined Gaian Consultants as a Support Team Lead and is currently employed in that position.

Naresh Gondu obtained a Bachelor's degree in Law from Andhra University, where they studied from 2003 to 2007. In addition to their formal education, Naresh has acquired several certifications through LinkedIn. These certifications include "Lighting for Photographers: Portraiture," obtained in August 2022, "Creating Positive Conversations with Challenging Customers (2019)," obtained in July 2022, "De-Escalating Conversations for Customer Service," obtained in July 2022, "Customer Service: Problem Solving and Troubleshooting," obtained in June 2022, "Customer Experience Leadership," obtained in March 2022, "Customer Service Foundations," obtained in March 2022, "Customer Service: Managing Customer Expectations," obtained in March 2022, and "Leadership Foundations," obtained in March 2022.