Geoffrey Schardan

Senior Enterprise Escalation Analyst at Gainsight

Geoffrey Schardan's work experience includes various roles and positions. From 2014 to 2020, they worked at Longhorn Steakhouse as an Assistant General Manager. In 2020, they became the General Manager at Kaldis Coffee Roasting Company for a few months. Later in 2020, they joined St. Clair County (IL) as a Help Desk Technician. Currently, since April 2021, they are working at Gainsight, first as an Enterprise Support Analyst and now as a Senior Enterprise Support Analyst.

Geoffrey Schardan completed their Bachelor of Arts degree in Mass Communication/Media Studies from Southern Illinois University Edwardsville. This educational achievement took place between the years 2005 and 2008. Additionally, Geoffrey has obtained several certifications from Gainsight. Specifically, in 2022, they received the Gainsight NXT Associate Administrator Certificate (Level 1) in June and the Gainsight NXT Reports & Dashboards Certificate (Level 2) in July. In 2023, they attained the Gainsight End User Certification in January and the Gainsight NXT Journey Orchestrator & Surveys Certificate (Level 2) in February.

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Timeline

  • Senior Enterprise Escalation Analyst

    April 1, 2024 - present

  • Enterprise Escalation Analyst

    September 1, 2023

  • Senior Enterprise Support Analyst

    April, 2022

  • Enterprise Support Analyst

    April, 2021