Matt Dillon

Global Customer Success Manager at Gainsight

Matt Dillon has a solid work experience in various roles and companies. Matt started their career as an Account Executive at Enterprise Fleet Management, Inc., where they worked from 2009 to 2013. In this role, Matt focused on consultative sales with medium to large-sized businesses, helping them optimize their fleet management and maximize their cash-flow.

After their tenure at Enterprise Fleet Management, Matt joined ADP in 2013. During their time at ADP, they held two key positions. From 2013 to 2017, they served as a Major Accounts District Manager, where they successfully closed sales and reached sales goals. In addition to selling human resources solutions, they also cultivated additional business within existing accounts.

From 2017 to 2022, Matt transitioned into the role of a Client Success Executive at ADP. Here, they played a crucial role in driving client retention and building strong partnerships with clients. Matt developed and operationalized Client Success plans, addressing areas of concern in overall client health and ensuring client satisfaction, experience, and product adoption.

Matt's most recent work experience is as a Global Customer Success Manager at Gainsight, a position they held since 2022. Unfortunately, specific details about this role are not provided.

Matt Dillon attended the University of Florida from 2003 to 2007, where they obtained a Bachelor of Science degree. The field of study for their degree is not specified. In addition to their degree, Matt also has several certifications. Matt obtained the PHR certification from the HR Certification Institute in June 2017. Furthermore, they obtained the Customer Success Manager Certified Professional and Advanced Customer Success Manager Certified Professional certifications from Gainsight in March 2022. Matt also obtained the Gainsight End User Certification in December 2022 and the Gainsight NXT Associate Administrator Certificate (Level 1) in January 2023.

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