TC

Trish Cox

Head Of Operations at Galileo Financial Technologies

Trish Cox has a diverse and extensive work experience spanning several companies and roles. Trish most recently held the position of Head of Operations at Galileo Financial Technologies since August 2020. Prior to that, they served as the COO of Population Health Solutions at WellCare Health Plans from January 2019 to July 2020.

Trish's notable experience includes working at Anthem, Inc. as the Head of Service Experience from September 2015 to October 2018. In this role, they provided direction and leadership for the Service Experience across all lines of business, managing a substantial budget and a team of 10,000 associates. Their scope of responsibility encompassed areas such as Enrollment & Billing, Member Call Centers, Provider Call Centers, Grievance & Appeals, Insight & Analytics, and Business Transformation functions.

Trish also held various senior positions at Charles Schwab, starting from October 2005. These included roles such as Senior Vice President & General Manager of Corporate Brokerage Services, Chief Operating Officer of Advisor Services, and Senior Vice President. Additionally, during their tenure at Charles Schwab, they served as the Chief Operating Officer & Vice President of Retirement Plan Services and as the Vice President & General Manager of Schwab Retirement Technologies.

Before joining Charles Schwab, Trish worked at AMS, Inc. and American Management Systems (AMS) as a Senior Principal from 1998 to 2000.

Overall, Trish Cox's work experience reflects a strong track record of leadership and expertise in various areas of operations management, particularly within the healthcare and financial services sectors.

Trish Cox completed the General Manager Program at Harvard University in 2000. Trish earned a Master of Business Administration (MBA) degree with a focus on Finance, General from Virginia Tech between 1991 and 1993. Prior to that, they obtained a Bachelor of Science (BS) degree in Marketing from Virginia Tech, which they completed between 1986 and 1990.

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Timeline

  • Head Of Operations

    August, 2020 - present