Ly Hoàng has a diverse work experience in various roles. From 2014 to 2016, Ly worked as a Student Assistant at Ruhr University Bochum. In 2017, Ly joined Gcalls as the Chief Customer Officer, and in 2018, Ly was promoted to the role of Chief Operating Officer. As the Chief Operating Officer at Gcalls, Ly was responsible for providing integrated call solutions, improving agent productivity, and enhancing performance management.
Ly Hoàng's education history begins in 2008 when they attended the University of Economics and Law, earning a Bachelor's degree in Finance. They studied at this institution until 2012. Later, in 2014, Ly Hoàng enrolled at Ruhr University Bochum, where they pursued a Master's degree in Economics. They completed this program in 2017. Additionally, Ly Hoàng has obtained several certifications, including Sales Management Foundations, Delegating Tasks to Your Team, Inside Sales, Building Accountability Into Your Culture, Decision-Making Strategies, Managing Teams, and Leading and Working in Teams, all from LinkedIn. These certifications were obtained between May 2018 and September 2018.
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