Becky Puckett is an experienced professional in the automotive finance and customer service sectors, currently serving as the Remarketing Solutions Upstream Manager at GM Financial since September 2023. Prior to this role, Becky held the position of Vice President of Customer Service/Lease End Servicing at Santander Consumer USA, where department leadership resulted in high customer satisfaction and successful call center metrics. Becky's background also includes significant experience in remarketing and online sales at Hyundai Capital America and various management roles at Mercedes-Benz Financial Services, where customer service operations and training initiatives were central to performance improvements. An educational foundation in Accounting from Midwestern State University complements Becky's extensive professional expertise.
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