Erica Thorne

Erica Thorne is a skilled professional with extensive experience in technical support and payroll administration. Currently serving as a Senior Technical Support Specialist at GM Financial since October 2021, Erica previously worked at Cook Children's Health Care System from April 2009 to October 2021 as an Application System Analyst, where documentation and training for the Kronos Workforce Scheduler v 8.1 were developed. Erica's career includes roles such as Payroll Specialist and Payroll Coordinator at Cook Children's Health Care System and Fort Worth Zoo, respectively, where responsibilities encompassed managing payroll functions, administering employee benefits, and implementing HRIS systems. Additionally, experience as an Office Coordinator at Sodexho Marriott Services involved overseeing various administrative functions, human resources, and safety coordination.