Uma Maheswari

Uma Maheswari is a Senior Technical Writer at Genesys since September 2016, specializing in product documentation for critical contact center solutions. Prior experience includes working at Cognizant Technology Solutions as a Technical Writer, producing various technical documents for banking, insurance, and broadcasting clients. Uma also held roles at General Physics Corporation and KLA-Tencor, focusing on user manuals and training materials. Earlier positions include technical writing at Yalamanchili Software Exports and Zoniac Inc, with an emphasis on release notes and installation manuals. Uma Maheswari holds an MBA in Human Resource Management and a Bachelor's degree in Electrical & Electronics Engineering from Annamalai University.