Janet V.

Contact Center Manager at Gerber Life Insurance Company

Janet V. has a diverse work experience spanning over 19 years. Janet started their career in 2002 at Classic Transportation & Warehousing as a Customer Service & Inventory Control role, which they held until 2006. In 2006, they joined Fifth Third Bank as a Customer Service Manager, where they worked until 2011. During this time, they held various roles at Gerber Life Insurance Company, starting as a Contact Center Supervisor from 2011 to 2013 and then moving on to become a Contact Center Manager from 2011 to the present.

Janet V. attended the University of Phoenix from 2001 to 2006, earning a Bachelor of Science degree in Business Management. Janet also obtained a certification as an Associate in Customer Service (ACS) from LOMA, although the specific month and year of achievement are not provided.

Links

Timeline

  • Contact Center Manager

    February, 2011 - present

  • Contact Center Supervisor

    January, 2011