Christian Thum

Christian Thum's work experience begins in 2010 with Thelyn Ennor Multigaming, where they worked in PR and marketing. Christian created news articles, wrote comments and posts for magazines, and worked with sponsors and partners for collaborations and events.

Christian then worked in various customer support and team lead roles, starting with Kabam in 2014 as a Player Experience Agent. Christian also worked as a Lead Customer Support at Nexon Europe GmbH from 2017 to 2018 and as a Teamlead Customization at Newsletter2Go in 2018.

In 2018, they joined Wunderflats as a Customer Support Team Lead, where they stayed until 2020. During this time, they also took parental leave twice, in 2020 and 2021.

In 2020, they became the Head of Customer Support at Rocka Sports GmbH from June to October. Christian then worked as the Interim Head of Customer Service & Success at Digital Spine from January to May 2021.

Since September 2021, they have been working as the Customer Care Team Lead at GetSteps.

Christian Thum has a Bachelor of Science (B.Sc.) degree in Digital Media (Social Media) from Technische Universität Berlin. In addition, they have obtained certifications in Ersthelfer from Napaso in December 2017 and Brandschutz- und Evakuierungshelfer, Social-Media-Manager, and Social-Media-Manager Advanced from IHK - Handelskammer Hamburg. However, the specific months and years in which they obtained the latter certifications are not provided.