Raqib Khan

Senior Customer Success Manager at Giift

Raqib Khan has a diverse work experience spanning over several years. In their most recent role, Raqib worked at Giift as a Senior Account Manager, starting in August 2021. Prior to this, they held the position of Account Manager at the same company, starting in August 2020 and ending in July 2021.

Before joining Giift, Raqib worked at dnata as a Strategic Sourcing Specialist from August 2019 to May 2020. Raqib was responsible for sourcing in emerging markets during this time.

Prior to dnata, Raqib was employed at Yeto Global as a Sales Manager from September 2018 to November 2019. Raqib managed the sales team during their tenure.

From January 2015 to August 2019, Raqib worked at smartrav.com as a Manager. Additionally, they worked at Swingi.com as a Business Consultant from June 2018 to February 2019.

Raqib's earlier experience includes roles at dnata, where they served as a Resource Planning Officer on the Resource Planning & Projects Team from December 2013 to October 2014. Raqib also worked as an e-Commerce Operations Support Team Leader from May 2012 to December 2013, overseeing sales and customer service operations. Additionally, Raqib worked as a travel consultant for dnata, Hogg Robinson Group, and MMI Travels from March 2005 to May 2009.

Raqib's early career includes a role at HSBC as a Client Verification Agent from December 2004 to April 2005. Raqib was responsible for verifying the authenticity and credibility of companies applying for credit cards.

Overall, Raqib Khan has held various roles throughout their career, showcasing a wide range of skills and experience in account management, strategic sourcing, sales, operations support, resource planning, and customer service.

Raqib Khan's education history is as follows. Raqib attended Arab Unity School from 1988 to 2001 and obtained an O Levels degree in Science. Later, from 2001 to 2003, they studied at Skyline University College and received an Associate's Degree in Travel, Tourism, and Hospitality. Finally, from 2004 to 2006, Raqib attended the University of Wyoming, where they earned a BBa degree in Marketing. In addition to their academic qualifications, Raqib obtained a certification as a Certified ScrumMaster (CSM) from the Scrum Alliance in June 2022.

Links

Previous companies

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Timeline

  • Senior Customer Success Manager

    August, 2021 - present

  • Account Manager

    August, 2020