Mark Gerrard

Mark Gerrard has extensive experience in customer success and professional services, currently serving as Manager of Customer Success and Mid Market Professional Services Lead at Glassbox since October 2020. Prior to this role, Mark worked at SessionCam from June 2012 to October 2020, where responsibilities included Onboarding Team Lead, Senior Customer Success Manager, and Customer Service Manager. Mark's career began at Banner Business Services as a Customer Service Agent from August 2007 to June 2012. Mark's educational background includes studies at Norwich City College from 1998 to 2000 and attendance at Framingham Earl High School from 1991 to 1996.