Reynaldo Mijares

Reynaldo Mijares possesses extensive experience in IT service and incident management, currently serving as the Director of IT Service & Incident Management at Global Payments Inc. Previously, Reynaldo held multiple roles at Heartland Payment Systems, including Senior Manager of the Network Operations Center, Manager, Team Lead, and Operations Technical Analyst. Reynaldo began a career in technical support at Telvista Inc. providing 7-11 Technical Support. Educationally, Reynaldo earned an Associate of Arts and Sciences (AAS) in Computer & Network Administration from Remington College-Dallas Campus and graduated from Bryan Adams High School in 2006. Reynaldo is certified in ITIL, LMCA, SP, and SSM.