Armando Porretta

Armando Porretta has a diverse work experience spanning multiple industries.

Armando currently holds the position of Enterprise IT Applications Delivery Manager at Globalization Partners since June 2022. In this role, they are responsible for overseeing the delivery of IT Cloud Applications and managing the delivery teams. Armando ensures project timelines and budgets are met and coordinates with stakeholders for successful implementation. Armando'splatform management portfolio includes Zendesk, Intercom, ServiceNow, Atlassian, Workato, and RPA.

Prior to this, Armando worked as an Enterprise Applications Program Manager at Globalization Partners (July 2021 to June 2022). Here, they built the framework and infrastructure of the One Customer View/360 Degree Customer lifecycle project. Armando also led a global Knowledge Base project, enabling internal teams to have one single source of updated content.

Before joining Globalization Partners, Armando held various roles at Uber. From March 2021 to July 2021, they served as the EMEA Content Program Manager. From February 2019 to April 2021, they worked as the EMEA Content Specialist/Project Manager. And from January 2018 to April 2021, they served as a Community Support Specialist.

Armando's earlier experiences include working as a Gilt/Saks Customer Associate at Gilt.com (July 2016 to January 2018), a Receptionist at TM Printing (November 2015 to July 2016), a Customer Service Agent at Iconic FaceOff (August 2015 to September 2015), and a Financial Executive Advisor at Wipro (January 2015 to August 2015).

Armando also has experience working at Moyross Enterprise Center, where they held the positions of Senior Leader (June 2013 to August 2013) and Administrative Assistant (June 2009 to August 2013).

Overall, Armando Porretta's work experience showcases their ability to manage IT projects, build frameworks, and lead global initiatives in various industries.

Armando Porretta's education history includes earning a Bachelor of Arts (BA) degree in Business, Management, Marketing, and Related Support Services from Limerick Institute of Technology, which they attended from 2011 to 2014. Armando also obtained a Bachelor of eBusiness Administration systems degree in EBusiness from the same institute during the same time period. Prior to that, Armando Porretta attended St.Nessan's Community College from 2005 to 2011, where they received their Junior and Leaving Certificates.

In addition to their formal education, Armando Porretta has obtained multiple certifications. Some of these certifications include "Customer Service Foundations" from LinkedIn in April 2022, "Lean Six Sigma Yellow Belt (ICYB)" from Uber in June 2021, "How to Make Strategic Thinking a Habit" from LinkedIn in March 2021, "Leadership Skills for The Future" from LinkedIn in August 2020, and "The Eight Essential People Skills for Project Management (Blinkist Summary)" from LinkedIn in August 2020, among others.

Armando Porretta also holds a certification in "Office Suite" from Microsoft, although the specific details regarding the obtained month and year are not provided.