Shirley Francis is a Recruiting Analyst at Globant since June 2022, bringing prior experience as a Human Resources Intern at Midbrains Technologies in mid-2021, and a strong background in customer service and quality assurance from Capita, where roles included Senior Executive Quality and Customer Service Executive. Shirley holds a Master of Business Administration in Human Resources Management from MIT World Peace University (2020-2022) and a Bachelor of Business Administration in International Business from Karmel Vidya Bhavan Trust CHRIST College (2015-2018), complemented by an educational foundation in science from Loyola High School & Junior College Pune and a Middle School Diploma from St. Joseph's Convent Sen Sec School.