Aire Webb

Aire Webb (formerly Miller) has a diverse work experience spanning several companies. Aire is currently employed as the Head of Customer Care at GN Group since 2022. Prior to this, they held roles at MSD Animal Health UK, starting as a Customer Service Manager in 2015 and eventually becoming a Customer Service Associate Director in 2022. During their time at MSD Animal Health UK, Aire provided strong leadership and direction to the Customer Service and Technical Support Team.

Before joining MSD Animal Health UK, Aire worked as an Online Sales & Customer Service Manager at IJP Design from 2013 to 2015. In this role, they managed the customer service, operations, and eCommerce teams, setting objectives and monitoring customer service levels and quality.

From 2009 to 2013, Aire served as a Sales Office & Customer Service Manager at Mont Blanc Ltd. Aire maintained customer relationships, coordinated sales, production, and marketing activities, and managed price increases for the entire customer base to ensure appropriate market pricing levels.

Prior to that, Aire worked as a Reservations Office Manager at Bedsflightsholidays Ltd in 2008.

Overall, Aire Webb has demonstrated expertise in customer service management, leadership, and maintaining strong relationships with customers.

Aire Webb, formerly known as Aire Miller, has a diverse education history. In 1996, Aire completed GCSEs in Estonian, Mathematics, and Biology at Kullamaa High School. Later, in 1999, Aire achieved A-levels in Estonian, German, Mathematics, History, and Chemistry from the same institution. From 2000 to 2004, Aire attended Tallinn Pedagogical University, where the area of focus was Class teacher and Child Psychology. Aire then pursued an Effective Management Development Training Programme at Central Bedfordshire College in 2012. Continuing the education journey, in 2020, Aire successfully completed Level 2 qualifications in English and Mathematics from Highfield Functional Skills. The following year, Aire attained a Level 3 in Principles of Management and Leadership from the Chartered Management Institute. In 2021, Aire achieved a distinction in Team Leadership Level 3 from the Institute for Apprenticeship & Technical Education. Furthermore, in 2023, Aire pursued a Level 2 Certificate in Self-harm and Suicide Awareness and Prevention from The Skills Network. Finally, also in 2023, Aire obtained an accreditation to practice as a coach/mentor at the level of Practitioner from EMCC GLOBAL EIA.