Jun Christopher Aguinaldo

Customer Success Team Leader at Go2

Jun Christopher Aguinaldo has worked in the customer service industry since 2012. Jun Christopher began their career as a Process Associate at Genpact - Wellsfargo, where they provided great service and helped customers succeed financially by upselling services and products. Jun Christopher also troubleshot, investigated and resolved customers' questions to maintain customer satisfaction and retention, as well as dealt with customer deposits, withdrawals, transactions, problem solving or evaluating customers' eligibility and financial need for loans and grants. In 2014, they moved to HGS - Hinduja Global Solutions - American Express where they worked as a Customer Care Professional. In 2017, they transferred to Genpact - TCF Bank as a Process Associate. In 2019, they joined Sykes Philippines - Intuit as a Financial Tech Support and Customer Service Representative. Currently, they are employed at Go2 as a Customer Success Team Leader for Cernucci, an online jewelry store located in the UK.

Jun Christopher Aguinaldo received their Bachelor's degree in Hotel and Restaurant Management from the University of Perpetual Help System DALTA between 2007 and 2011.

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Timeline

  • Customer Success Team Leader

    May, 2020 - present