Christopher Moreno

Technical Support Specialist at GoGuardian

Christopher Moreno has a diverse work experience spanning various industries and roles. Christopher started their career as a Guest Services personnel at Insomniac Events in 2014, where they provided guest check-in and wayfinding services. Christopher also had responsibilities related to the Americans with Disabilities Act (ADA) during their time there.

In 2015, Christopher joined Accessible Festivals as a Coordinator/Assistant, focusing on ADA compliance. Christopher worked with ADA regulations to ensure that events were accessible to individuals with disabilities.

During the same year, they joined Los Angeles Unified School District as a Substitute Teacher, where they played a crucial role in transitioning classrooms from in-person to online learning during the COVID-19 pandemic. Christopher also served as a Software Tester, diagnosing and reporting software issues and collaborating with developers for resolution. In addition, they worked as a Computer Lab Assistant, where they maintained the school's technology infrastructure.

In 2013, Christopher worked as an Assistant at InPhase LED Lighting Systems, where they coordinated website development and installation of necessary equipment.

Most recently, in 2022, they joined GoGuardian as a Technical Support Specialist, responsible for managing and resolving technical issues for users through chat and email.

Overall, Christopher Moreno's work experience demonstrates their adaptability, technical expertise, and commitment to supporting and improving various organizations and industries.

Christopher Moreno attended California State University Channel Islands from 2010 to 2014, where they obtained a Bachelor of Arts (B.A.) degree in Psychology with an emphasis on Human Computer Interaction. In addition to their degree, they have obtained several certifications. In May 2023, they completed a certification called "Prompt Engineering: How to Talk to the AIs" from LinkedIn. In October 2022, they received a certification in "Writing Customer Service Emails" from LinkedIn. In August 2022, they completed a certification in "Design Thinking: Customer Experience" from LinkedIn. Prior to these certifications, in May 2020, they obtained a certification in "T.P.S.L." from the Ventura County Office of Education. It is also mentioned that they have an Emergency Credential for CBEST, without specific information about the month and year obtained.

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