Jan Willems

Jan Willems has extensive work experience in customer support and management roles. Jan worked at GPS-Buddy as a Manager Support en Planning, where they were responsible for leading customer support and planning departments, managing key accounts, and making decisions on software updates. Prior to GPS-Buddy, Jan worked at TomTom Telematics as a Customer Support Supervisor, overseeing the support team for various regions and implementing quality management processes. Jan also has experience at Prometric, where they served as a Coordinator Operations Command Center and Level 2 Team Leader, handling critical issues, leading quality assurance, and managing the global helpdesk support team. Additionally, Jan has previous experience in marketing assignments at Rabobank Enschede-Haaksbergen and Textiles Shapes and Assemblies Ltd. in the UK.

Jan Willems has a diverse education history. Jan started their education at De Factoor, where they studied MEAO Commerciele Economie from 1992 to 1994. Following this, they attended Hogeschool Enschede from 1994 to 1998, specializing in HEAO European Business Studies. In 2013, Jan completed a Masterclass module in Project Management at NCOI. Jan then pursued further education at the Open Universiteit, where they took a course on Strategic Employee Selection and Assessment in 2015. Jan also completed a course in Project Management, Foundation & Practitioner at PRINCE2 in 2015-2016. From 2017 to 2018, they studied Human Resource Management at the Open Universiteit. Currently, Jan is attending NIMA, Nederlands Instituut voor Marketing, focusing on Sales.