Michelle Kite has a diverse work experience spanning over three decades. Michelle currently serves as a Program Manager for Operational Compliance at Green Thumb Industries (GTI), starting in March 2022. In this role, they focus on enhancing operational compliance by designing and deploying programs that translate regulations into easily executable processes.
Prior to their current role, Michelle worked at Walgreens for a significant portion of their career. Michelle'sroles at Walgreens included Senior Business Analyst for Specialty Pharmacy Quality, Accreditation, and REMS from November 2021 to March 2022. As a Safety Manager in the Retail division, they successfully implemented a safety-focused culture, reducing the risk of injury. Michelle also served as a Senior Project Manager and Senior Project Manager for Customer Experience, where they initiated risk reporting, enhanced internal customer experience resources, and performed root-cause analysis to resolve customer dissatisfaction issues. Additionally, Michelle held the position of Project Manager for Store Operations, overseeing chain-wide roll-outs of operational enhancements and managing operational support for staff across multiple locations.
Michelle's earlier roles at Walgreens included District Training SIMS Supervisor and various positions in the stores, such as Front Cashier, Cosmetician, Head Cosmetician, Pharmacy Technician, Photo Specialist, and Bookkeeper. Michelle'swell-rounded experience in different store roles further contributes to their expertise in retail operations.
Overall, Michelle Kite's work experience demonstrates their proficiency in operational compliance, project management, customer experience, and retail operations.
Michelle Kite attended the University of Phoenix from 2006 to 2010. During this time, they pursued a Bachelor of Science in Business in Communication (BSB/C).
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