Armando Munguia

Armando Munguia's work experience includes:

- Customer Support Specialist at Greenhouse Software since December 2021. In this role, they serve as the first point of contact for support communications, provides assistance, troubleshoots issues, and escalates to Support Engineering. Armando also actively provides recommendations for product and process improvement.

- Lab Services Specialist II/Certified Phlebotomist Technician at One Medical from December 2017 to December 2021. Armando provided venipuncture services, performed extended scope duties such as non-blood specimen collection and EKGs/ECGs, maintained high standards of in-office care, and ensured proper specimen handling and processing.

- Member Services Specialist/Administrative Assistant at One Medical from May 2016 to December 2017. Armando used impeccable C-I-CARE in patient interactions, managed patient intake and scheduling, handled front of house duties, contributed to team development, and supported in-office providers with tasks.

- Operations Shift Supervisor/Barista at Starbucks from December 2008 to May 2016. Armando maintained store operations, anticipated customer and store needs, communicated information to the manager, and set a positive example for the shift team.

Armando Munguia's education history begins in 2006 when they attended the University of California, Santa Cruz, where they earned a degree in Music. Armando then pursued further education at City College of San Francisco from 2008 to 2010. In 2015, Armando enrolled at San Francisco State University, majoring in Anthropology, but their degree status is unspecified. Additionally, in December 2017, Armando obtained a certification as a Certified Phlebotomy Technician (CPT) from Bay Area Medical Academy.