Aurora Sherwin

Aurora Sherwin has a diverse work experience spanning various companies and roles. Aurora most recently worked at Greenhouse Software as a Senior Customer Success Manager, where they managed customer relationships and ensured their success. Prior to that, they held the position of Customer Success Manager at Wrike.

Before joining Wrike, Aurora worked at Accenture as a Pinterest SMB Account Manager - EMEA. In this role, they prospecting, built, and grew relationships with potential advertisers in EMEA markets. Aurora successfully grew advertisers on the platform by 35% in the Iberia market. Aurora also worked as a Twitter Process Analyst, analyzing safety policy management processes and proposing improvements.

Additionally, Aurora has experience working at WiseTech Global as a Relationship Manager / Customer Success Manager. Aurora onboarded customers, built strong relationships, and provided efficient customer service and troubleshooting.

Prior to their roles in the tech industry, Aurora worked as a Sales Consultant at Louis Vuitton, where they exceeded sales goals and maintained a list of VIP customers. Aurora also had a role as a Sales Assistant at Walt Disney World as part of a one-year exchange program.

Before their professional career, Aurora gained experience in sales, customer relationship management, and social media strategy as a freelancer and worked as a logistics analyst for a steel company in Mexico.

Overall, Aurora Sherwin has a strong background in customer success management and has successfully driven growth and achieved results in their various roles.

Aurora Sherwin obtained a Bachelor's Degree in Bachelor of Tourism Business Administration from Universidad Cristóbal Colón, where they studied from 2003 to 2007. In 2015 to 2016, they pursued a Diploma in Marketing at Australian Pacific College. Additionally, they have acquired several certifications, including "Holding Yourself Accountable," "How to Boost Your Creativity at Home in 10 Days," "Improving Your Thinking," "Time Management: Working from Home," "Building Relationships While Working from Home," "The Six Morning Habits of High Performers," "Inbound Certificate" from HubSpot Academy, and "Google Analytics" from Google Analytics for Business.