Jihed Brik is an experienced professional in the field of customer experience and engineering, currently serving as the Manager of Customer Experience for the EMEA region at GreyOrange since February 2018. Previously, Jihed held various roles at GreyOrange, including Client Services Manager and Senior Client Services Engineer. Prior experience includes working as an Embedded Software Developer at Mycable GmbH and as a Service Engineer at Panasonic, where responsibilities included commissioning and maintaining electronic component placement machines. Jihed's early career features roles as a Project Engineer at CPG, an Engineering Trainee at TISCIRCUITS, and training positions at Ratel, SALEMA SECURITY, and Zodiac Aerospace, focusing on project development, diagnostics, and maintenance methodologies in various engineering contexts. Jihed holds a Master of Engineering degree in Industrial Computing and Automatics from INSAT, earned in 2014.
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