Alberto M. Angulo

Alberto M. Angulo is an accomplished professional with extensive experience in customer support, engineering solutions, and technical training. Currently serving as the Manager of Customer Support at Group Elite since April 2019, Alberto has previously held several roles, including Senior Professional Services Engineer at NICE Ltd, where responsibilities included managing key projects and acting as a liaison between the company and clients. Alberto's background also includes teaching positions at the National Learning Service and Universidad Cooperativa de Colombia, alongside roles focused on networking and system installations at various organizations. Alberto holds a degree in Electronic Engineering with a specialization in Telecommunications and a Computer Networks Specialist degree from Universidad del Norte.