Ximena Saenz Gonzalez

Ximena Saenz Gonzalez has a diverse background in the hospitality industry. Ximena has held various managerial positions throughout their career.

Starting in 2011, Ximena worked at Hotel Presidente, initially as an Assistant to the General Manager and later as the Reception Manager. Ximena then moved on to Hotel Cocoon in 2012, where they took on the role of General Manager. Ximena'sresponsibilities included overseeing all hotel operations, housekeeping, reception, security, human resources, costs, inventory, budgets, and orders.

From 2013 to 2015, Ximena worked as a Hospitality Manager at El Mangroove Hotel. In this position, they were in charge of direct guest service and managed various departments, including the kids zone, reception, telephone center, bell service, concierge, and pool concierge.

In 2015, Ximena joined Booking.com as an Account Manager and stayed with the company until 2020. Ximena'srole involved managing client accounts and ensuring customer satisfaction.

Ximena then transitioned to ROCCA in 2020, where they served as an Operations Manager until 2022.

Most recently, Ximena started working as an Operations Manager at Grupo Marta Hospitality in 2022.

Throughout their career, Ximena has demonstrated strong leadership and organizational skills, ensuring smooth operations and delivering quality service to guests.

Ximena Saenz Gonzalez pursued their education from 2005 to 2009 at Univeridad Interamericana, where they attained a Bachelor's degree in Hotel Business Administration. Ximena'sfield of study focused on Hospitality. In addition to their formal education, Ximena also obtained two additional certifications. Firstly, in June 2019, they completed a course called "The Fundamentals of Revenue Management" from Coursera Course Certificates. Secondly, in March 2019, they obtained a certification in "Problem Solving Techniques" from Lynda.com.