GuestTek
Aditya Marwaha is an experienced professional in customer service and escalation management, currently serving as an Escalation Manager at GuestTek Interactive Entertainment Ltd. since March 2021. Prior to this role, Aditya worked as a Team Leader at Teleperformance India from July 2019 to March 2021 and held positions as a Senior Subject Matter Expert and Customer Service Agent at Concentrix from November 2015 to June 2019. Aditya holds a Bachelor's degree in Hotel, Motel, and Restaurant Management from Chandigarh Institute of Hotel Management & Catering Technology, completed between 2011 and 2014.
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GuestTek
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GuestTek™ is the world's largest provider of High-Speed Internet and IPTV solutions to the global hospitality industry. Our OneView™ platform provides Converged Data, Video, Telephony, Above Property Voice and Mobile App services. As a preferred vendor to major hotel brands, we provide network design, procurement, implementation, and 24/7 in-house post sales customer support. OneView runs on a converged IP network (ethernet or coax) supporting a wide range of revenue generating applications. OneView™ customers drive higher F&B revenues, Spa and other activity bookings through our customized, property-branded UI. OneView™ System Dashboard, our streamlined monitoring tool, allows you to view the status of all applications in real time.