Aditya Marwaha is an experienced professional in customer service and escalation management, currently serving as an Escalation Manager at GuestTek Interactive Entertainment Ltd. since March 2021. Prior to this role, Aditya worked as a Team Leader at Teleperformance India from July 2019 to March 2021 and held positions as a Senior Subject Matter Expert and Customer Service Agent at Concentrix from November 2015 to June 2019. Aditya holds a Bachelor's degree in Hotel, Motel, and Restaurant Management from Chandigarh Institute of Hotel Management & Catering Technology, completed between 2011 and 2014.
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