Jessica Royal-Young

Jessica Royal-Young is an experienced professional with a diverse background in management and administration. Currently serving as Call Center Manager at Balkamp Inc since June 2017, Jessica has also held the position of Assistant Contact Center Manager at hhgregg since May 2013, focusing on coaching and developing skills. In previous roles, Jessica served as an Executive Assistant and in Legal Administration, supporting senior leadership and managing legal documentation. Jessica's management experience includes positions as General Manager at Fair Field Inn & Suites and various operational roles at Heaton Insurance, Inc. and Holiday Inn. Currently pursuing degrees in Accounting at Ivy Tech Community College and Business Management at the University of Phoenix, Jessica continually seeks to expand knowledge and skills in the field.