Shashwat Jain

Shashwat Jain is a seasoned professional with extensive experience in product management and growth strategy. Currently serving as a Senior Product Manager at Freshworks since February 2020, Shashwat has spearheaded significant UI/UX enhancements and innovative product offerings in customer experience and CRM solutions. Prior roles include Product Manager at Freshdesk, where Shashwat led initiatives for collaboration and introduced industry-first systems, and Product Head at Scoop, focusing on sales insights. Additionally, Shashwat holds various consultancy and investor positions, including Operator In Residence at GrowthX and a Product Management Consultant for Relevel by Unacademy. Shashwat's educational background encompasses advanced studies in business analytics and a dual degree in technology and management.