Kathryn Malloch

Kathryn Malloch has a diverse work experience spanning several industries. Kathryn is currently the Head of Group Customer Experience at Halfords. Prior to this, they worked at Hammerson as the Head of Customer Experience & Marketing, where they focused on enhancing the customer experience across shopping centers and retail parks in the UK and France. Kathryn also held the role of Multichannel Commercial Development Manager at Home Retail Group PLC, where they were responsible for delivering ecommerce and multi-channel projects. Before that, Kathryn worked at Homebase, where they held various roles, including Ecommerce Trading Manager and Promotions Planning Manager. Overall, Kathryn has a strong background in customer experience, marketing, and project management.

Kathryn Malloch obtained a Bachelor of Arts degree in English Literature from the University of Hertfordshire between 1999 and 2001.