Marcella Marrara

Analista de Customer Success Pleno II at Hand Talk

Marcella Marrara has held various roles in the past decade. In 2009, they began their career as an Estagiário de Comunicação at Infraero Brasil. Marcella then moved to Argus Serviços Aeroportuários in 2011 as a Supervisão Atendimento ao Passageiro. That same year, they also began working as a Jornalista Freelancer at MCJ Editora. In 2012, they took on the role of Especialista em CRM at INI2 Implantações Imobiliárias. In 2014, they became the Proprietária of Dolce Parola • Cafés & Delícias. In 2020, they became an Estrategista de Mídias Sociais. Currently, Marcella is a Customer Success Analyst at Hand Talk.

Marcella Marrara's education history includes obtaining a Bachelor's degree in Communication Social - Journalism from Universidade Paulista in 2007-2010, a Master of Business Administration - MBA in Project Management from ESAMC in 2012-2014, a short course in Digital Marketing from Imma Ribeirão Preto in 2018, and a short course in Instagram for Business from Imma Ribeirão Preto in 2019. Currently, they are enrolled in a short course in Employee Experience from Descola and a short course in Design Thinking and Business from PUC Minas.

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