With experience in various industries ranging from banking to bookkeeping, Melissa Torres currently holds the position of Senior Manager of Operations and BPO at Handshake. At Handshake, Melissa oversees support and trust & safety operations, implements strategies and processes to drive efficiency and customer satisfaction, and manages vendor relationships for BPO services. With a background in business administration and accounting, Melissa brings a strong skill set in financial management and operational excellence to their role.
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