Srishti Jain

Srishti Jain is a seasoned professional with extensive experience in customer success and business management. Currently serving as Customer Success Manager 2 at Haptik since August 2021, Srishti contributes to enhancing customer experiences for Fortune 500 brands through conversational AI solutions. Prior experience includes a role as Business Manager at Paytm m'Loyal, where Srishti designed loyalty programs and analyzed consumer behavior for multiple brands. Srishti co-convened Startup Jalsa, facilitating angel investments and managing relationships within the startup ecosystem across South Asia. Additional roles include senior strategy positions at The Ideaz Factory and internships at Netsmartz and Visions, showcasing a strong foundation in strategy, market research, and project coordination. Srishti holds a Bachelor's degree in Computer Science from Chitkara University.