Paulina Łukaszewska Recto

Paulina Łukaszewska Recto has a diverse work experience spanning multiple industries. Paulina currently works as a Customer Success Manager at Harri since August 2021. Prior to that, they worked for D&D London as an Assistant Restaurant Manager and Sommelier from July 2019 to June 2021. From December 2018 to June 2019, they were an Assistant Restaurant Manager at the same company.

Before D&D London, Paulina worked at Swire Hotels, where they held the role of Team Leader at Mr & Mrs Fox from January 2017 to October 2018. Paulina also had the position of International Operations Management Trainee from September 2015 to February 2017.

Paulina's earlier experiences include working at Legacy Hotels & Resorts Ltd as a Receptionist/Food and Beverage Assistant from August 2014 to July 2015. Paulina was also a Student Ambassador at the University of Central Lancashire from September 2014 to June 2015. In 2014, they had a role as The Langham Club Trainee at The Langham Hotels and Resorts from January to July.

Prior to that, they worked at The Langham Hotels and Resorts again as a Management Trainee in the Front Office department from June to November 2013. Paulina'sresponsibilities included various roles within the department such as Langham Touch Agent, Butler at the Langham Club, Concierge, Guest Relations Officer, and Assistant Manager.

Lastly, they worked at Legacy Hotels & Resorts Ltd as a Food and Beverage Assistant from April 2012 to May 2013. Paulina'sduties included preparing and serving meals, setting up and servicing the hotel restaurant and bar, room service, and cleaning conference rooms. Throughout their career, Paulina has demonstrated strong customer service skills, leadership abilities, and attention to detail.

Paulina Łukaszewska Recto's education history begins in 2009 when they attended Preston College. Paulina pursued A-levels in Psychology, Sociology, Business Studies, and General Studies and completed their studies in 2011. In 2010, they enrolled at the University of Central Lancashire, where they pursued a BA (Hons) degree in International Hospitality Management, graduating in 2015.

Additionally, Paulina has obtained several certifications. In 2019, they completed the WSET Level 3 Award in Wines from the Wine & Spirit Education Trust. In the same year, they also achieved the Level 2 Award in Wines and Spirits from the same institution.

Paulina has also focused on enhancing their professional skills through various courses. In 2019, they completed courses such as "Creating a Leadership Development Program," "Developing Managers in Organizations," "Developing a Learning Mindset," "Gaining Internal Buy-In for Elearning Training," "How to Design and Deliver Training Programs," "Human Resources Foundations," "Measuring Learning Effectiveness," "Organizational Learning and Development," "Project Management Simplified," "Strategic Human Resources," and "Train the Trainer" from LinkedIn.

Moreover, Paulina acquired certifications on topics such as COSHH, Diversity & Equality, Food Safety Level 2, and Health & Safety from CPL Online in 2019.

In 2020, they pursued additional digital skills, including certifications in Artificial Intelligence, Digital Marketing, Digital Skills for Work and Life, and Social Media from FutureLearn. Lastly, in 2022, they completed the Customer Success Manager Level 1 certification from the Pulse Academy by Gainsight.