Caitlin Innes

Caitlin Innes is an experienced executive currently serving as Chief Digital and Customer Officer at Harrods since May 2019, where responsibilities include leading digital, customer, and strategy teams. Prior to this role, Caitlin held various positions at Burberry from February 2012 to May 2019, including Digital, Customer and Strategy Director and Director of Digital Commerce. Caitlin's career began at Lazard, where significant roles included Analyst and Intern. Caitlin holds a Master of Chemistry degree from the University of Oxford, completed in 2009.