Maurice Devilee is an experienced professional in customer service and management, currently serving as Manager Klant & Service a.i. at Havensteder since November 2023 while also running an independent consultancy focused on customer service, outsourcing, and offshoring since August 2023. Previously, Maurice held roles such as Contact Center Manager at Teleperformance and Managing Director Suriname at Custom Connect International. Maurice also has extensive experience in the charitable sector as Head of Customer Service for the Nationale Postcode Loterij, overseeing a large team and managing a substantial volume of customer interactions. Other notable positions include interim roles at Beslist.nl, Telenet, Rabobank, and Schindler Liften BV. Maurice's educational background includes studies at Leiden University, where significant expertise was developed in management and customer service operations.
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