Pfs/billing Director

ABOUT HEALTHRISE                                                                                                                 

Here, opportunity is limitless. Energy is abundant. Ambition is rewarded. Join us at the intersection of expertise and execution and become an integral part of our exceptional Healthrise team, and the Rise Family of Companies. We dive into and solve complex problems every single day for our many partners in healthcare. They receive robust returns. We reap the rewards.

THE OPPORTUNITY

The director will work side-by-side with a talented team of revenue cycle experts to manage AR, maintain key revenue cycle metrics, and offer best practice solutions. This Director will be responsible for driving Healthrise initiatives, utilizing analytics to improve existing and future-state processes, and growing a remote workforce to meet and exceed client expectations. This position is remote but may require intermittent or occasional travel to the client site or our corporate headquarters in Southfield, Michigan. Location of the client site varies, so candidates must be flexible with travel.

KEY RESPONSIBILITIES

Provide operational leadership in AR Management, including the following:

• Manage back-end metrics such as Discharge Not Final Billed (DNFB)/Candidate for Billing (CFB), AR>90 days, Total Cash, Initial Denials, and Operational Write-offs
• Define and drive inventory management processes to accelerate cash and reduce AR
• Classify the root causes of denials and develop an effective management plan to proactively address denial prevention trends
• Build and manage remote teams including offshore
• Perform business development to foster growth of the Healthrise brand and Rise FoC
• Conduct internal and external correspondence accurately, clearly, concisely, and professionally while following organizational regulations
• Demonstrate effective independent judgment, discretion, and decision-making abilities
• Identify client barriers in achieving operational excellence
• Evaluate and analyze client data to understand trends in all areas of the operation
• Collaborate with client revenue cycle team and other departments (Case Management, Revenue Integrity, Patient Access, HIM/Coding, and Analytics) to facilitate resolution of process issues and implement world-class solutions
• Provide informed feedback to Healthrise and client executives including assessments of processes, trends, standards, suggestions and improvements
• Provide interim staffing services as required

CANDIDATE PROFILE

A Director must have vast experience in building and managing teams. They must possess outstanding communication, listening and interpersonal skills and be comfortable directing or challenging clients and coworkers. The successful candidate will be able to establish credibility and rapport quickly with a broad set of partners and internal team members. They will understand the healthcare revenue cycle and will be able to drive strategic planning and change management activities in this area. The best fit for this role will promote excellence in a team-centered environment, and effectively grow the Healthrise brand.

The ideal Director candidate represents and demonstrates our CORE VALUES:

• ALL IN – We all work collectively toward the same goal: brightening our company’s
• HEALTHY RELATIONSHIPS – We are trustworthy and accountable, establishing strong, lasting bonds with our partners and each
• CONTINUOUS IMPROVEMENT – We aim to improve every day, both personally and professionally.
• COMPETITIVE – We push and encourage each other to be the best, knowing our team becomes stronger when we strive for greatness
• EXCELLENCE – We aspire to get it right every time, delivering professional, high-quality