Jean Fasching

Jean Fasching is the Principal Strategist at Heart of the Customer, LLC. With a background in market research and customer experience, Jean has held leadership roles in various companies such as MarketTools, Select Comfort, and TNS/Research International. Jean also founded JFK Insights LLC and has been actively involved with the Insights Association. With an MBA in Marketing Management from the University of St. Thomas, Jean is dedicated to creating and implementing strategies that enhance customer experiences and drive business growth.