Operations Team

The Operations Team at Heartwood Collection ensures seamless day-to-day management of our cosy pubs and brasseries. This team, including Operations Directors, General Managers, and Operations Managers, oversees all aspects of bar and restaurant operations, guaranteeing high standards of fresh, seasonal food and exceptional customer service. They manage openings of new locations, staff training, and sustainability practices, all while fostering a warm, community-centric atmosphere aligned with our brand values.