Divya Vashist

Customer Success Manager at Helium 10

Divya Vashist has a background in customer success and account management. Divya is currently working at Pacvue as a Customer Success Manager, where they collaborate with product and engineering teams to create a product that meets customer needs. Divya'sresponsibilities include owning the customer experience throughout the customer lifecycle and improving client retention and monthly revenues for accounts.

Prior to their current role, Divya worked at Canara HSBC Life Insurance as a Senior Key Account Manager, where they provided timely and accurate responses to B2B clients and increased revenue by cultivating and securing new accounts. Divya also provided value-added services to existing clients and ensured the delivery of the Annual Business Plan.

Earlier in their career, Divya was a Key Account Manager at HDFC ERGO General Insurance. In this role, they educated partners and corporates on special pricing opportunities and company offerings. Divya also upsold products and services to maximize sales and provided day-to-day support to accounts selling insurance on a digital platform, helping them grow.

Overall, Divya Vashist has a strong background in customer success, account management, and driving revenue growth for companies in the insurance and e-commerce industries.

Divya Vashist completed their Bachelor's degree in Business/Commerce, General from Delhi University between the years 2007 and 2010. Divya also obtained a Postgraduate diploma in Business Administration from SYMBIOSIS INTERNATIONAL UNIVERSITY. Furthermore, Divya attained a certification in Sponsored ads from Amazon in August 2022. No specific information is available regarding their affiliation with Symbiosis Institute of Management Studies or any degree obtained from there.

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Previous companies

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Timeline

  • Customer Success Manager

    May, 2021 - present

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