Joshua Bilbrough

Senior Customer Success Manager, Enterprise at Helium 10

Josh Bilbrough has a diverse work experience spanning various roles and industries. Josh is currently working at Helium 10 as a Senior Customer Success Manager, where they primarily handle enterprise-level accounts. Prior to that, they worked as a Customer Success Manager, also in the enterprise sector. Before joining Helium 10, Josh was employed at EcomRanx, where they served as the Head of Project Management and Senior Account Manager. Josh was responsible for overseeing projects and managing client accounts. Before EcomRanx, Josh worked at MA Trading Co as a Supply Chain Manager. Josh also gained experience as a Decontamination Specialist at Apple Environmental and as a Property Manager & Broker Assistant at Myers Property Management.

Josh Bilbrough obtained a Bachelor's degree in Marketing/Marketing Management from Utah Valley University, where they studied from 2019 to 2021. Prior to that, from 2016 to 2019, they attended Ensign College, focusing their studies on Entrepreneurship/Business Management. In addition to their formal education, Josh obtained a certification from the Helium 10 Academy in February 2022.

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Previous companies

EcomRanx logo

Timeline

  • Senior Customer Success Manager, Enterprise

    July 1, 2022 - present

  • Enterprise Customer Success Manager

    March, 2022

  • Customer Success Manager

    January, 2022

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